24小时服务热线:
手机:
在线qq: 2795561466
24 - hour service hotline:
Mobile phone:
Online qq:2795561466
【温馨提示】公司有现货,欢迎前来考察试机洽谈。付定金即可发货,剩余货款提货付清。网站中标识的价格仅做参考,根据原料价格浮动,具体价格以来电咨询为准,欢迎新老客户来公司考察面谈。公司全体员工竭诚为您服务。
客户购买我公司售出的产品,仅仅是与我公司交往的开始,也是售后服务部工作的开始,在客户使用机器的整个阶段内,我们全体售后服务人员以周到、细致、热忱、及时的服务,让客户轻松自如、无后顾之忧的使用设备,能真正体验到我司的产品为客户带来的方便和创造的价值。
[reminder]companies have the spot, welcome to visit negotiate test machine. Fu Dingjin can be shipped, the remaining amount delivery payment. Web site identified in the price just for reference, according to the raw materialprice fluctuations,specific prices to inquire prevail, welcome new and old customers to visit the company interview. All employees of the company wholeheartedly at your service.
客户购买我公司售出的产品,仅仅是与我公司交往的开始,也是售后服务部工作的开始,在客户使用机器的整个阶段内,我们全体售后服务人员以周到、细致、热忱、及时的服务,让客户轻松自如、无后顾之忧的使用设备,能真正体验到我司的产品为客户带来的方便和创造的价值。
Customers to buy my company sold, is only the beginning of contact with our company, is also the beginning of customer service service department work, in the whole period of customer use machines, all of our customer service service personnel to thoughtful, meticulous, enthusiastic, timely service, allows customers to easily equipment using self as, no worries, to truly experience to our products for the customers convenience and value creation.
售前服务:
接受顾客咨询,根据顾客需求,确定经营规模,提供建厂方案;
为客户提供项目设计、工艺流程设计,适合您的机器设备选购方案的制定,及时为顾客提供相关技术文件;根据您的特殊需求,设计制造产品,为您培训技术操作人员进行初步设计与施工设计
Pre sales service:
接受顾客咨询,根据顾客需求,确定经营规模,提供建厂方案;
Accept customer consultation, according to customer needs, determine the size of the operation, the plant constructionscheme;
为客户提供项目设计、工艺流程设计,适合您的机器设备选购方案的制定,及时为顾客提供相关技术文件;根据您的特殊需求,设计制造产品,为您培训技术操作人员进行初步设计与施工设计
Provide project design, process design for the customer, make suitable for your machine equipment purchase plan, timely provide relevant technical documentation for customer; according to your specific needs, design and manufacture products, for your training and technical operator for the preliminary design and construction design。
售中服务:
公司派技术人员到现场指导设备安装、调试现场及培训操作人员
24小时全天候电话服务,节假日照常服务。
In the sale of services:
公司派技术人员到现场指导设备安装、调试现场及培训操作人员
The company sent technical personnel to the scene to guide the installation and commissioning on site and training of operators
24小时全天候电话服务,节假日照常服务。
24 hours all-weather telephone services, holidays as usual service.
售后服务承诺:
电话支持
是指客户在使用设备过程中遇到疑难问题或者设备出现不正常状态时,通过电话或传真向公司寻求技术支持和帮助。公司在确认客户的服务请求后,将安排技术人员在规定的时间内(即响应时间)通过电话帮助需求方进行故障定位,并提出解决办法,最终指导客户排除设备故障。
现场支持和故障恢复承诺
现场支持是指客户在使用设备过程中遇到疑难问题或设备出现不正常状态时,通过电话或传真向公司寻求技术支持和帮助。公司在确认客户的服务请求后,如果不能通过电话进行故障诊断和解决的故障现象,将立即派遣技术人员赶赴现场进行处理,最终进行解决。
公司的产品提供“三包”
保修一年,终身维护;24小时接受技术咨询,为顾客提供技术诊断;维修人员在接到故障通知后迅速到位,排除故障;协助用户系统升级,设备、模具更新。
After saleservice commitment:
电话支持
Phone support
是指客户在使用设备过程中遇到疑难问题或者设备出现不正常状态时,通过电话或传真向公司寻求技术支持和帮助。公司在确认客户的服务请求后,将安排技术人员在规定的时间内(即响应时间)通过电话帮助需求方进行故障定位,并提出解决办法,最终指导客户排除设备故障。
Refers to customer problems encountered in process of using the equipment or equipment is unnormal, by telephone or fax to the company for technical support and help. Company to confirm the customer service request, the technical personnel arrangements within the prescribed period of time (response time) by telephone to help the demand side of the fault location, and puts forward solutions, eventually to guide customers to troubleshoot equipment failure.
现场支持和故障恢复承诺
On site support and recovery of commitment
现场支持是指客户在使用设备过程中遇到疑难问题或设备出现不正常状态时,通过电话或传真向公司寻求技术支持和帮助。公司在确认客户的服务请求后,如果不能通过电话进行故障诊断和解决的故障现象,将立即派遣技术人员赶赴现场进行处理,最终进行解决。
On site support refers to customer problems encountered in the use of equipment in the process or equipment is unnormal, by telephone or fax to the company for technical support and help. Company to confirm the customer service request, if not through the phone to solve the fault diagnosis and fault phenomenon, will immediately dispatch its technical personnel to the scene to carry on processing, the final solution.
公司的产品提供“三包”
The company\'s products provide a "three pack"
保修一年,终身维护;24小时接受技术咨询,为顾客提供技术诊断;维修人员在接到故障通知后迅速到位,排除故障;协助用户系统升级,设备、模具更新。
One year warranty, life-long maintenance; 24 hours to accept the technical consultation, technical diagnosis for the customer; repair personnel in place, quickly after receiving the failure notification troubleshooting; assist the user in system upgrade, update equipment, mould.